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Refund And Cancellation

Refund & Cancellation Policy for bluezglobal.com

Operated by Bluez Innovations LLC

Last Updated: April 10, 2025

1. Introduction

Thank you for choosing Bluez Innovations LLC, operating via bluezglobal.com, for your global business guidance and digital marketing needs. We are committed to providing valuable insights and high-quality services.

Our process includes a mandatory, free initial strategic consultation for all prospective clients. This consultation is designed to ensure a clear understanding of your needs, our service scope, processes, and deliverables before any commitment or payment is made. We encourage you to ask all necessary questions during this session to make a fully informed decision.

Once you decide to proceed and sign a service agreement, we immediately allocate resources, dedicate expert time, and begin the work outlined. Due to this immediate commitment and the nature of our services (including guidance reliant on third-party processes and client cooperation), our policy regarding refunds is strict.

2. Non-Refundable Payment Policy

All payments made to Bluez Innovations LLC for services offered through bluezglobal.com are 100% non-refundable.

By signing a service agreement and making the required upfront payment, you acknowledge and explicitly agree that you forfeit any right to a refund, regardless of whether you change your mind, decide not to utilize the service fully, or are unsatisfied with results that depend on factors outside our direct control (as outlined in our Terms of Service).

3. Rationale for No Refunds

  • Upfront Consultation: The mandatory free consultation ensures you understand the service before purchasing.
  • Immediate Resource Allocation: Upon payment, we dedicate time, personnel, and potentially incur costs related to initiating your project.
  • Guidance-Based Services: Many services, particularly related to business setup, involve providing expert guidance and information. The value is delivered through this expertise and consultation time, which cannot be retracted.
  • Third-Party Dependencies: Services like LLC formation guidance, EIN assistance, and bank account support rely heavily on government agencies, financial institutions, and the accuracy/completeness of information provided by you. We cannot control the outcomes, processing times, or decisions of these third parties, nor can we guarantee success. Rejections or delays by third parties do not qualify for a refund of our service fees.

4. Third-Party Fees

Any fees paid to third parties, such as government filing fees, registered agent fees, bank fees, or software licenses (whether paid directly by you or paid by us on your behalf and invoiced to you), are subject to the refund policies of those third parties. Bluez Innovations LLC is not responsible for refunding fees paid to third parties. If an application or service involving a third-party fee is rejected or cancelled, you must pursue any potential refund directly with that third party according to their procedures.

5. Service Cancellation by Client

Should you choose to discontinue using our services after making payment, you are free to do so, but no refund (partial or full) will be issued for the unused portion of the service or for any reason.

6. Service Cancellation by Bluez Innovations LLC

We reserve the right to cancel or terminate services at our discretion under certain circumstances, including but not limited to:

  • Breach of our Terms of Service by the client.
  • Failure by the client to provide necessary information or cooperation, hindering service delivery.
  • Unethical, unlawful, or abusive behavior by the client.

In the event we cancel services due to client fault or breach, no refund will be issued. If we cancel for reasons not related to client fault (a rare occurrence), any potential refund or credit would be solely at our discretion and determined on a case-by-case basis, considering work already performed.

7. Support for Business Setup Services

While refunds are not provided if issues arise during business formation/EIN/banking processes due to third-party actions or client documentation issues, we do offer up to three (3) months of complimentary support from the date of service commencement for these specific guidance services. This support aims to help you navigate unexpected challenges or understand communications from third parties related to the processes we guided you on. This support does not constitute a guarantee of outcome or involve performing additional work beyond the original scope without further agreement.

8. Contact Information

If you have questions regarding this Refund & Cancellation Policy before making a purchase, please discuss them during your initial consultation or contact us:

US Office / Registered Address: Bluez Innovations LLC 17350 State Hwy 249, Ste 220 #25927 Houston, TX 77064, USA 📧 Email: US@BluezGlobal.com or legal@bluezinnovations.com 📞 Phone: +1 (832) 702-2225

General Inquiries: 📧 Email: hello@BluezGlobal.com

By proceeding with payment for our services, you confirm that you have read, understood, and accepted this Refund & Cancellation Policy in its entirety.

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